We spoke to our friends and they recommended to use migration agents as they will know the latest migration law changes (this happens July every year) and provide professional advice.
We found an online migration agent from: www.australia-migration.com , I am in no way associated with them, just providing the website.
Through the website, I did the visa appraisal and within an hour, I got an email reply from them and discussed about the options for migration.
During the application, no phone call was made, all communications are through their website communications, you will be given a login and you will receive an email alert when there is a reply.
For the peace of mind, all the communications are recorded and kept online, so no worries about losing all the communications.
Of course, nothing comes free, after you had decided with the agent to go ahead with the applications, you'll need to make the migration and visa application payment, don't ask me about the price but check with the agent.
Oh ya, during the applications, we used DHL to courier our documents to the agent and it was sent to their main office as some the migration agent works from home. Again, they are on their toes when I emailed to ask them about the documents, they are organized and able to advice immediately about the documents sent to them.
I am giving thumbs up to their service and professionalism in assistance with migration.
Again, I am just sharing my experience with them and it might not be the same for you. Rules of thumb, always look for a migration agent that you trust because you will be disclosing a lot of your personal details to them.
If you are in doubt with the agent's credibility, you can check their name from the official website for Australia migration agent - https://www.mara.gov.au/
Latest and most reliable information about migration to Australia, visit:
http://www.immi.gov.au/
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